Eligibility for Refunds

To be eligible for a refund:

• The item must be unused and in the same condition that you received it.

• It must also be in the original packaging.

• The return request must be initiated within 30 days of delivery.

• Proof of purchase (order number or receipt) is required.

Non-Refundable Items

• Used or damaged items (unless defective upon arrival)

• Items returned without original packaging

• Custom orders or special-order motors/parts

• Gift cards or promotional items

How to Request a Refund

1. Contact us at [Your Support Email] with your order number and reason for the refund.

2. Once approved, you’ll receive return instructions and an RMA (Return Merchandise Authorization) number.

3. Ship the item to the address we provide using a trackable shipping service. Return shipping costs are the responsibility of the buyer unless the item is defective or we made an error.

Refund Processing

• Once your return is received and inspected, we will notify you via email.

• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

• Please note that your bank or credit card company may take additional time to process the refund.

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account or credit card statement again.

2. Contact your credit card company; it may take some time before your refund is officially posted.

3. If you’ve done all of this and still have not received your refund, please contact us at [Your Email Address].